Details of Procedures for Requests for Disclosure of Personal Information

The details of the procedure for requesting Disclosure of personal information are as follows.

1. 1. Billing method

   If a request is submitted to our “”Personal Information Hotline”” (pms@comicsmart.co.jp) by email, we will reply to by email with the form for requesting Disclosure of personal information. Thereafter, please prepare the necessary documents listed in the next section and send them by postal mail (certified mail). *We cannot accept requests made in person at our office.

2. 2. Required documents
   1. (1) Personal Information Disclosure Request Form
      Our prescribed application form (please enter the details within the bold frame)
   2. (2) Identification documents
      1. (a) When the individual in question submits the request:
         Please submit one of the following documents as proof of identity, showing your name and current address.
         1. (i) Copy of driver’s license (including the reverse side if the name or address has changed)
         2. (ii) Copy of passport (both pages showing name, address and photo)
         3. (iii) Copy of Residence Card (including the reverse side if the name or address has changed)
         4. (iv) Copy of Special Permanent Resident Certificate (including the reverse side if the name or address has changed)
         5. (v) Copy of health insurance card + either original certificate of residence (one original issued within the last 3 months; information on permanent domicile is not required) or original certificate of seal impression
      2. (b) When a representative submits the request:
         1. (i) Any one of the above items in (a) (i) through (v) concerning the individual in question (documents verifying the person’s identity)
         2. (ii) Any one of the above items in (a) (i) through (v) concerning the representative (documents verifying the representative’s identity)
         3. (iii) Documents to prove the representative’s relationship
         • In the case of a legal representative: A copy of the family register or certificate of residence (issued within the last 3 months) that lists both the individual and the representative and indicates their relationship (information on permanent domicile is not required).
         • In the case of a representative by power of attorney: A power of attorney (signed by the individual and stamped with the individual’s personal seal) and a certificate of seal impression of the individual’s personal seal stamped on the power of attorney
   3. (3) Fee for requesting notification of purpose of use or disclosure of personal information: 800 yen (tax included)
      Please enclose a postal fixed-amount money order when mailing the required documents.
3. 3. Mailing address

   〒160-6127
   9th Floor, PMO Jimbocho, 2-10-4 Kanda-Jimbocho, Chiyoda-ku, Tokyo
   Comisma Inc.
   To: Information Security Office

4. 4. Precautions
   1. (1) If the submitted documents are incomplete or insufficient, such as omissions in the request form or unclear identification documents, the documents will be returned to the address indicated on the request form.
   2. (2) We may not be able to respond to your inquiry in certain circumstances, such as when it is in violation of laws or regulations.
   3. (3) Our response to a request for Disclosure of personal information will be sent by post to the address of the individual who submitted the request as stated in the Personal Information Disclosure Request Form (or to the representative if the representative submitted the request; the same shall apply hereinafter), or by providing electronic records to the individual who submitted the request.
   4. (4) The Personal Information Disclosure Request Form and documents submitted in connection with a request for Disclosure of personal information will not be returned. We will retain the submitted request form and documents for the required period of time and then destroy them. This will also apply if the request is for deletion of personal information and we have deleted the relevant personal information in response to the request.